Industry Solution

Customer Loyalty and Retention

A turn-key customer loyalty solution for brick-and-mortar independent food retailers and petrol stations

Special offers and discount coupons in-app delivery

No modification of cash register software required
Self-service reporting and analytics

Incentivize the number of visits or purchase amounts
GDPR-compliant personal data treatment

Pay-as-you-go basis, 0 setup fee.
Any reward mechanics

Point-based or cashback, with any condition that drives your sales; you decide.
QR-coded plastic loyalty cards

Pay-as-you-go basis, 0 setup fee.
Loyalty app

Ensure quick rotation of stocks with special offers, instantly delivered into the mobile phones of your loyal customers.

What are customer loyalty and retention?

Any retail business that can keep just 5% of customers more each year, can achieve up to 25% better profits. This is why most global supermarket- and gas station chains have a loyalty program. For businesses accustomed to operate on extremely low margins, even a slight improvement of customer retention can mean life or death. You get consumers by proximity, and ads, but you keep them with a loyalty program. And you extract more value from them, too. iPSP has a loyalty offer built with the needs of independent businesses like you.

Highlights

Pay-as-you-go basis, 0 setup fee
Incentivize the number of visits or purchase amounts
No modification of cash register software required
3 weeks from the contract to deployment
Instantly deliver special offers to the cardholders

Options

White lable

iPSP loyalty solution, both back-end and consumer app is available for white-label deals.
Coalition program

Enables multiple businesses to unite in a joint customer incentive program, so that points earned in one can be spent in another, and vice versa.
Instant promo lotteries

An ongoing or temporary promo, enabling a promotional lottery amongst the holders of your loyalty cards

Deployment checklist

Service contract signed.
Incentive mechanics approved.
Approve plastic card design.
Loyalty functionality enabled on iPSP POS-terminals.
Plastic cards and POS materials arrive by post to each store.
30 minutes web-based training for the front-line staff.

Requirements

iPSP POS terminal

Get started

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